New Improved Vivace - Multimedia

T-Mobile – SERVE Training DVD

Event:	T-Mobile Retail Sales Force Training Video
Delegates:	All store staff across the UK
Location:	Shown in house in Retail spaces
Logistics:	Design a video training programme that would engage and enthuse very diverse audience, we did this with humour and a detailed training pack that with went with each module.
Activities:	Each module was accompanied by a detailed series of discussions for managers to host. New behaviours that were highlighted in the video were then practised that week ensuring consistent messages and training were delivered across the company.

Overview

We designed a video training programme that would engage and enthuse very diverse audience, we did this with humour and a detailed training pack that with went with each module.

Each module was accompanied by a detailed series of discussions for managers to host. New behaviours that were highlighted in the video were then practised that week ensuring consistent messages and training were delivered across the company.

“Great that it was real people from a real store, easy to connect with”

“Great for the teams to see what the key focuses are”

“Easily understandable”

“Communicated in Headlines so gives opportunity for managers to expand on it in store”

email:mail@govivace.co.uk tel: 020 8392 9922

West End House, 33 Lower Richmond Road, Mortlake SW14 7EZ